FAQ

FREQUENTLY ASKED QUESTIONS

How will I receive my download(s)?

Downloads will be delivered to the email you provided with a Purchase Receipt. If you do not see a purchase receipt from Sonic Apothecary in your Inbox, please check spam to see if your email was accidentally sent there. If you do not receive a purchase receipt with 5 minutes of ordering please contact support. In the emailed Purchase Receipt there is a link to your download.

How do I download my song?

Go to your Purchase Receipt email and click on the highlighted link of your Download/Song title.

Here you will see an audio player from which you can listen to your song immediately. To DOWNLOAD your song, click the three vertical dots and select Download.

I want to pay with a card but the only payment option is PayPal. How do I pay with a card?

All purchases including credit and debit cards are processed through Paypal. You do not need a PayPal account to go through checkout. You will be redirected to PayPal’s secure site to make your payment and then redirected back to Sonic Starlight’s webpage and your purchase receipt.

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